A jewelry brand synonymous with transparency, quality and maximum customer satisfaction
New Delhi [India], Oct. 8 (ANI / Mediawire): The phrase “high-end jewelry” often brings to mind women decked out in gold or diamond jewelry from head to toe.
But sometimes we want to have a really special piece, whether it’s to commemorate a special occasion or just one that will go well with everything in your wardrobe.
Well, Jewellegance is that one stop solution for all your jewelry whims and fancies. Known for their exceptional customer service, Jewelegance is an authentic online store with the BIS branding and ultimate quality assurance.
From Indian to Western, from traditional to modern, Jewelegance has a wealth of enviable jewelry in various categories such as earrings, rings, bracelets, necklaces, mangalsutra, nose pin, Pohccha, Maangtikka, bracelets , chains, etc. A unit of Starck Corporation LLP, Jewelegance is also a registered trademark under class 14,16,35,42.
Parent company Starck Corporation LLP was founded on July 5, 2018 in Ahmedabad, Gujarat by Darshan Soni, Dhruval Shah and Gunjan Soni.
Every product here comes with a HUID which is even printed on the invoice and allows the buyer to browse through full product details. The brand offers a range of jewelry options in 14K, 18K and 22K gold and diamonds.
Jewelegance is a good example of empowering women, as 90% of their staff is made up of women. Women play an important role here at all stages of the transformation of such an innovative online jewelry platform.
One-of-a-Kind Customer Service Gone are the days when shopping for jewelry involved jumping into showrooms, looking for hallmarked parts, paying higher manufacturing fees, worrying about returns, after-service. sale and much more. But with Jewellegance, shopping for gold and diamond jewelry has become simple, easy and hassle-free. The brand is distinguished by its exceptional customer service.
It provides customer support through multiple channels such as email, SMS, call, Whatsapp, Facebook, and live chat. The moment a customer sends a request, a dedicated sales agent is assigned to each customer to take care of all of their jewelry related needs and even stays logged in for after-sales services.
The best part about booking your jewelry through your sales agent is that you have the option of making partial payment when ordering and the remaining payment when shipping. During this time, you can stay well connected and take all the live updates of your order from the agent.
Not only that, the brand also offers hassle-free lifetime buyback and return policies. Based on the parts you purchase, a nominal cancellation fee is levied on each product and the balance amount is refunded to the customer. Isn’t that awesome? Since customer satisfaction is all about the inconvenience caused to the customer in terms of design, delivery or anything else related to an order is well taken care of by the brand.
Jewelegance has an amazing global presence and ships its products to 20 countries. Customs duties, shipping charges and other costs are always transparent with buyers. During these unprecedented times, if by any chance the delivery is delayed compared to what was promised to the customer, this is also very well managed and in favor of the customer with all that is possible.
Dhruval Shah, Founder of Jewelegance, speaks proudly of the brand’s actions: “Since we launched Jewelegance in 2018, it has been a journey of wonder. Our goal has always been to maintain a personal touch with each client. Since every buyer is special to us, we also send gifts, offer free shipping and ensure attractive packaging with every order.We specialize in antique, temple, pearl, diamond and delicate diamond jewelry. In order to give the best to our customers, we offered zero manufacturing costs in 2019 and have now maintained average costs of Rs. 599-699 on our products. I am happy to share that during the lockdown we also handled the on-time delivery of all orders and nationally and internationally as well.
Testimonials: 1. Kirti Satyam I placed my order for a gorgeous 18k rose gold necklace set with earrings for my engagement. All of their products are BIS hallmarked and their precious stones and diamonds are also certified. It is accompanied by a document that shows all its authenticity. I really like the product I ordered. Mine was a ready product so it arrived within a week. The brand gives you updates every step of the way, it keeps you updated until your product is delivered. Awesome service. I will be ordering another soon.
2. Mansi Shah I am from Mumbai and had ordered Bore Mala and was worried about the quality. But I want to thank their customer service for discussing and providing a lot more information when ordering with them. I received the product ahead of time and the customer managers were available in the meantime to resolve any questions I had.
I received a hallmarked product and free gifts with the original invoice for my ordered products. I would like to do more shopping in the next few days.
I would say they are very customer focused.
3. Ink Amateur Finding a trusted partner for gold / diamond jewelry online is not easy. Also with the big brands the variety is limited (especially in the 22k gold ornaments) but Jewellegance will surprise you with its vast collection with some really amazing designs (which I think can be hard to find in the local market as well. ) ranging in all weight ranges in all segments. I had some apprehension when ordering about the craftsmanship, but Jewelegance delivered the best. I loved their work and their details. Their customer service team is the icing on the cake, they are very responsive. In short, I am very happy and satisfied with my purchase. Looking forward to more shopping from you! The festivities are approaching and to add the right bling, Jewelegance has some exciting offers. Under which you would just need to pay Rs. 399 and Rs. 199 per gram of fees on gold and diamond jewelry respectively. In addition, offers guaranteed silver and gold coins for HDFC bank cardholders only until October 15, 2021.
Details: Website: Social Networks Nickname: myJeweleganceCustomer Service: This story is provided by Mediawire. ANI will not be responsible for the content of this article in any way. (ANI / Mediawire)